FAQ

Setup and Installation

• How do I connect the device to Wi-Fi?
• Does the device require a specific internet speed?
• How do I set up my EverPass device?

Content Management

• How can I leave a QR code on my screen indefinitely?
• When should I use the vertical uploader?
• How do I manage my account hierarchy?
• Can I use my own videos or images?
• How do I update or change the content on my screens?

Account and Subscription

• How can I reset my EverPass Manager password?
• How do I cancel or upgrade my subscription?
• Can I manage multiple locations from one account?

Technical Specifications

• Can one device connect to multiple screens?

Additional Features

• Is there a mobile app for managing my screens?
• Can my device display live TV alongside promotional content?