Three Ways to Schedule Live Events

The EverPass Manager is your central hub for live event scheduling. It provides the most powerful set of tools for managing your venue(s). 

Best Use Case:

Plan ahead with confidence. The EverPass Manager is ideal for:

• Scheduling days or weeks of content in advance

• Managing multiple locations or zones

How to Use: 

Scheduling Events from a Parent Account

If you have multiple locations and/or zones you’d like to subscribe an event to, you can schedule an event to all (or some) of them at the “Parent Level”.  Watch this video for an example.

Scheduling Events for One Location

We recommend taking advantage of stress-free scheduling by selecting the events in advance so they automatically go live on EverPass screen(s) when the game starts and turn off when the game ends.

1. Log into the EverPass Manager 
2. Navigate to the organization icon and select the account you want to program from the drop down options (NOTE: You can only program events at the account level, You can not currently program events at the organization level)
3. Click on The NFL Sunday Ticket, Peacock Sports Pass, Prime Thursday Night Football icons or the  Entertainment section, located on the left-hand side menu
4. Click the event(s) that you’d like to stream

Selecting an event with multiple devices or “zones”

If you have multiple devices or “zones” you have the option for each devices to play different events.  Watch the video below for an example.

Changing from one game to another

To turn off a game currently playing, simply click the event icon to turn it off.  From there, you can click a different event that you’d like to play.  

If you don’t want any event to play, the screen will simply return to your regular EverPass content of promotions and short-form entertainment channels.

The on-screen guide brings a familiar TV-style experience to your EverPass device. Using just the remote, staff can quickly switch between games or return to marketing content. 

Before You Begin:

To use the On-Screen Guide, the TV must be displaying the video output from your EverPass device.

If your location uses an AV rack, video matrix, or other AV distribution equipment, make sure the TV is switched to the correct EverPass source before attempting to open the guide. If another source is selected, the guide will not be visible.

Best Use Case: 
The On-Screen Guide is ideal for making real-time changes during service, especially when:

• A patron requests a different game.
• Staff need the fastest way to switch between live events or return to marketing content.

How to use the On Screen Guide:  

EverPass is introducing a new Onscreen Guide to enhance your navigation experience. This guide will be accessible via your remote, allowing you to toggle seamlessly between live events and marketing content.

1. Make sure your remote is powered on.
2. Point the remote at the front of the EverPass device.
3. Open the On-Screen Guide:
   1. EverPass Device: Mini 2 – Press any button on the remote.
   2. EverPass Device: SKP3, EverPass Device: CL435, and Xumo devices – Press the Up Arrow on the remote.
4. Use the arrow buttons to navigate between available live events and your marketing channel.
5. Press OK or Enter to select the desired event or marketing channel. The guide will automatically close, and the selected content will begin playing.

Please note:

• If the Terms and Conditions have not been accepted for an event, it will not appear in the On-Screen Guide. Accept the Terms and Conditions in EverPass Manager, then reopen the guide to see the event.
• If there are no live events available, the guide will display an empty state.
• If you experience remote issues, refer to our remote troubleshooting guides:
• EverPass Device: Mini 2  
• EverPass Device: SKP3

Turn your phone or tablet into a controller for your EverPass device. The Mobile Scheduler is web-based and easy to use (no app download required). 

Best Use Case: 
A flexible option for staff who prefer mobile devices or don’t have the device remote handy. Great for quick real-time changes during service, making adjustments while on the go, or even scheduling when you’re not at your venue. 

How to Use:

Transform your phone or tablet into a mobile scheduler that can turn live events on & off, as well as schedule events taking place in the future.

1. Go to the Remote-Control.upshow.tv on your phone or tablet
2. Log-in with your same EverPass Manager credentials
3. Select Live & Upcoming events with a simple tap or utilize our search function (see below)

Managing Multiple Devices and Locations on the EverPass Remote

• Check the top right corner to know which screen/location you are managing
• Select “Account” in the bottom right corner to manage your locations
• Click on account and select “Devices Menu” to see what devices that are associated with your organization, then select “Find device”