Thank you for streaming NFL Sunday Ticket through EverPass.
If you're running into scheduling problems, it's likely one of two issues. Here's how to fix each:
1. You're not at the individual location level
Scheduling by device is only available when you're viewing an individual location — not at a higher organization level. To fix this:
- Navigate to your organization hierarchy in the top right corner of the EverPass Manager
- Drill down through your hierarchy
- Click into one of your individual locations
2. You clicked the plus icon instead of the event tile
Clicking the plus icon on an event tile schedules that event to all devices under that organization. To schedule specific devices instead:
- Click into the event tile itself (not the plus icon)
- In the event window, select which device(s) you'd like to schedule
- Save your changes — the event will be added only to the device(s) you selected
Still running into issues after working through these two? Please reach out to our support team.
Comments
0 comments
Article is closed for comments.